Campus Operations

Front Office & Visitors

Visitor check-in, gate passes, enquiries and dispatch.

Overview

The front office is your security perimeter and first impression — run on loose slips. Front Office & Visitors records who is on campus and why, issues gate passes with guardian verification, logs enquiries into the admissions pipeline, and dispatches what arrives at the gate.

  • Visitor check-in & gate passes
  • Enquiry & call logs
  • Appointment scheduling
  • Courier / dispatch register
  • Gate security records
Case study · Front Office

From gate slips to a perimeter you can prove

Representative scenario — illustrative

A 1,600-student day school runs its gate on paper: visitors sign a register, early-exit passes are a scribbled chit, and walk-in admission enquiries go onto a notepad by the desk.

Doing it by hand

Nobody can say who is on campus right now without a physical round. A child once left with the wrong relative because the chit was never checked against the guardian. And walk-in enquiries — families ready to admit — evaporate somewhere between the notepad and the admissions clerk.

The cheap-ERP trap

The cheap ERP digitised the visitor book and stopped there: check-ins on a screen, but gate passes still do not verify the guardian, and enquiries land nowhere near admissions. Six months in, reception keeps a parallel diary for couriers and enquiries, security still walks a round to know who is inside, and the leaked enquiries never surface anywhere.

With ez.school

ez.school makes the desk feed the school. Visitors badge in against purpose and host, so “currently inside” is a glance; gate passes verify the recorded guardian and the authorising staff before the gate opens; and walk-in enquiries drop straight into the admissions pipeline, captured once.

The difference, side by side
By handOrdinary ERPez.school
Who is on campusA headcount, or a guessScreen log, no live viewCurrently-inside at a glance
Early exitUnverified chit at the gateLogged, guardian not checkedRecorded guardian verified first
Walk-in enquiryNotepad, often lostCaptured but siloedStraight into admissions pipeline
Couriers & dispatchParallel gate diaryNot handledLogged with recipient and time
The outcome
  • At a glanceWho is inside
  • VerifiedGuardian before exit
  • None lostEnquiries to admissions

Enquiry-to-admissions turnaround — a walk-in captured at the gate reaches an admissions officer the same day, not a notepad no one reads.

Inside the app

How Front Office & Visitors works for you

Every entry, on the record

Visitors check in with purpose and host, badge in hand; who is currently inside is a glance, not a headcount. Student gate passes verify the guardian before a child leaves early — the rule that matters most, enforced.

The desk that feeds the pipeline

Walk-in enquiries land in Admissions with contact details captured once; couriers and deliveries log with recipient and time. Nothing that happens at the gate evaporates.

The cycle

A day at the gate

  1. 1Visitor checks in
  2. 2Host notified
  3. 3Gate passes verified
  4. 4Enquiries to admissions
  5. 5Check-out closes the loop
Who uses it

One app, seen from every seat

ReceptionRuns check-ins, passes and enquiries from one screen.
SecurityKnows exactly who is inside and who approved that early exit.
PrincipalSees the campus perimeter as records, not recollections.
Evaluation questions

Front Office & Visitors — asked and answered

How do student gate passes work?

A pass requires the recorded guardian’s verification and the authorising staff member — both on the record before the gate opens.

Do walk-in enquiries reach admissions automatically?

Yes. Front-office enquiries create admission enquiries directly — same pipeline, no re-typing.

Can visitor badges be printed?

Yes. Check-in can print a visitor badge with purpose and host; check-out completes the visit record.

Bring Front Office & Visitors to your campus

Guided onboarding, local-currency pricing, and human support from day one.