From the black book to a fair behaviour record
Representative scenario — illustrativeA 900-student school runs behaviour on two extremes: a class teacher’s private diary of merits that no one else sees, and a dreaded office “black book” of incidents that only ever records the bad.
A good deed announced at assembly is forgotten by the next week because it was never written down. An incident gets logged with a one-line verdict and no context, so a child carries a label with no record of what was done about it. The counsellor’s follow-ups live in a personal notebook, so when a parent asks “what happened after that meeting?”, the honest answer is a shrug.
The cheap ERP added a “remarks” box — a single free-text field with no category, no points, no follow-up, and no way to show a parent the merits alongside the incidents. It recorded events but closed no loops: nothing reminded anyone that a counselling session was due, and house points still lived on a whiteboard. Six months in, staff stopped typing remarks nobody read and the black book quietly came back out of the drawer.
ez.school records behaviour with the context that makes it fair. Notes attach to the student with category, points and narrative — merits and incidents together — so patterns surface before they become problems. Incidents that need counselling get follow-ups with an owner and a date, and resolution closes the loop on the record; house points earned in the open match the assembly announcement exactly.
| By hand | Ordinary ERP | ez.school | |
|---|---|---|---|
| Recording a merit | Teacher’s private diary | A remarks box no one reads | Logged with category and points |
| What the record shows | Only the black book | Incidents, no context | The whole picture — merits too |
| After an incident | Counsellor’s notebook | No follow-up at all | Owned follow-up, dated, resolved |
| House points | A whiteboard total | Not tracked | Transparent — assembly and record agree |
- Ten secondsTo log a merit
- Every caseFollow-up owned
- Full pictureParents see, good and bad
Incidents fell 30% after the new mentoring roster — conduct cases dropped the most.
Incidents by category with follow-up status — the point is not the count but that every open case has an owner and a closing date.